IT Support for Financial Services Firms

Is client financial data truly protected?

Your firm handles portfolio data, account numbers, tax records, and personally identifiable information for hundreds of clients. One breach can end client relationships and trigger regulatory action.

Are employees using AI tools with client data?

Staff are pasting client financials, account details, and sensitive communications into ChatGPT for drafting letters, analyzing data, and preparing reports. Most firms have zero policies around this.

Are you examination-ready?

SEC, FINRA, and state regulators are expanding their technology governance scope. They're not just checking for policies - they're looking for evidence that controls are actually operating.

Are client communications properly archived?

Email, messaging apps, and collaboration tools all fall under communication compliance requirements. The expansion of channels has made archiving significantly more complex.

"Our SEC examination went smoothly because eTop had all our documentation ready. The examiners were impressed with our technology controls and we had zero findings."

"After a competitor had a data breach, we knew we needed to upgrade our security. eTop implemented comprehensive protection and we sleep better knowing client data is safe."

"They understand Redtail and MoneyGuidePro better than our previous IT company. When we had integration issues, they fixed them in hours instead of days."

"The communication archiving solution they implemented keeps us compliant without slowing down our team. Everything is searchable and the retention policies run automatically."

"When we expanded to remote work, eTop ensured our advisors could securely access client data from anywhere while maintaining compliance. No VPN headaches."

"Their AI governance work was exactly what we needed. We now have clear policies and our staff knows how to use AI tools without exposing client information."